Hi Steven
In order to work properly the StarGo SP, the ASCOM platform and third party softwares as SGpro, PHD2 etc.. must all be installed and run as administrator.
Let us know if even in case all the softwares are installed and run as administrator, the issue persist.
I also would like to suggest you to read this topic, where it was explained how the Auto Tracking ADJ tool it was designed.
www.avalon-instruments.com/forum/welcome...4-ra-tracking-adjust
The tracking adjust function has been designed to reduce the Pulse Guiding system workload. The algorithm is based on the average of a certain numbers of the last pulse guiding commands, in order to temporary increase or decrease the sidereal tracking, and it works only when the Pulse Guide is activated and the StarGo.exe run.