Troubleshooting

Suggestions and tips for Avalon Instruments products

In order to connect the mount with StarGo Plus/StarGo2 Pro driver with N.I.N.A. is required to choose the Avalon UD Telescope driver from the Telescope drop down menù list. This option will be available only after it will be selected with the ASCOM chooser.

Inside N.I.N.A. is not possible to launch the ASCOM chooser from the Telescope section menù so it is required to do this operation at least once by using external software app, as for example Carte du Ciel, Stellarium etc...

The SG+/Pro (StarGo Plus/StarGo2 Pro) are Raspberry Pi based Astronomical control system, they have been designed to work in two main hardware connection methods:

- Method 1: StarGo Plus as a Hotspot

- Method 2: StarGo Plus connected to your network, via LAN or Wi-Fi

Usually the method 2 via LAN is accomplished by using an Ethernet cable connected to a router.

In a previous troubleshooting article we have explained how to establish a connection between a PC and a SG+/Pro by using an Ethernet cable.

This behavior may be related to latest Operative System update that can create issues with previous StarGo versions.
The issue can be solved by upgrading to the latest StarGo versions available on the Support Page reserved download area.
Users with EVO-zero mount should download and install the Install_StarGo_700_B5.exe whereas all the other users should download and install the Install_StarGo_640_SP6.exe.

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