Solved StargoBT and MacBook Pro

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06 Aug 2020 23:35 - 08 Aug 2020 13:43 #365 by PhilRob
StargoBT and MacBook Pro was created by PhilRob
Hello Support Team,

I have just purchased a used Stargo Controller.

It appears to be an old Stargo with Bluetooth and did not come with any software.

I have been given access to the Avalon support site but cant locate updated software and firmware for the Bluetooth version.

Also I only have a MacBook Pro. Is there any installer software for MacBook or do I have to use windows??

I also use an Apple iPad and iPhone an cannot locate the control apps on the Apple App Store.

Your Help is much Appreciated.

Ciao
Phillipe
Last edit: 08 Aug 2020 13:43 by Stefano82.

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07 Aug 2020 13:43 #367 by Stefano82
Replied by Stefano82 on topic StargoBT and MacBook Pro
Dear Mr. Phillipe

Thanks for having choose one of our products.

The StarGo Software is compatible with both the StarGo versions: Wi-Fi and Bluetooth. Here below the link for the download of the latest release

www.avalon-instruments.com/support-2/sup...ler-stargo-6-2-0-sp3

At the moment the StarGo software run only on Windows O.S. so, in case you have not available any other PC except your MacBook, we can suggest to you to perform a Windows partition on your MacBook pro. This is a solution choosed by several Avalon Instruments users equipped with your same laptop.

Regarding the use with the iPad and iPhone, due to the particular Mac Devices Bluetooth (compatible only with other Mac devices), they cannot be connected with the StarGo Bluetooth.

So, if you wish to use your StarGo in a wireless way with mobile devices, you could use it with any android device combined with planetary app such SkySafari.

You can watch on the link below a video tutorial that show how quick can be the aligning procedure with the StarGo combined with the SkySafari App.

www.avalon-instruments.com/component/sps...stargo-and-skysafari

Also, you cannot find the StarGo BT app on the Apple App Store because we never had the needs to release it on that platform as well as on other dowload app platform.

The StarGo BT App it can be freely download for Avalon Instruments registered users at the following link:
www.avalon-instruments.com/support-2/sup.../4-stargo-bt-ver-206

For more information please read carefully the StarGo User Manual available at the following web page

www.avalon-instruments.com/support-2/sup...ser-manual-rev-4-1-2

Best regards

Stefano
Avalon Instruments Team

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07 Aug 2020 21:28 #370 by PhilRob
Replied by PhilRob on topic StargoBT and MacBook Pro
Thanks Stefano much appreciated :-)

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