Question M-Due Won't Track - RA shows "Upper Limit Hit"

JethroXP
Topic Author
Offline
Junior Member

05 Sep 2022 23:24 - 06 Sep 2022 01:24 #1032 by JethroXP

Replied by JethroXP on topic M-Due Won't Track - RA shows "Upper Limit Hit"

Well I've watched it long enough to realize that it is moving, so the readings from the display on RA, DEC, Az, and Alt are accurate, however it's reporting that it is still. This is very confusing.

Last edit: 06 Sep 2022 01:24 by JethroXP.

Please Log in or Create an account to join the conversation.

Stefano82
Offline
Administrator
Don't panic

06 Sep 2022 11:54 #1033 by Stefano82

Replied by Stefano82 on topic M-Due Won't Track - RA shows "Upper Limit Hit"

Hello

In order to restore the starting position, point the DEC axis toward the north (see page 17 M-due user Manual) and perform a Sync Home Position with the WebApp or directly on the StarGo2 LCD.

Best regards

Stefano
Avalon Instruments Team

Please Log in or Create an account to join the conversation.

JethroXP
Topic Author
Offline
Junior Member

07 Sep 2022 02:22 #1036 by JethroXP

Replied by JethroXP on topic M-Due Won't Track - RA shows "Upper Limit Hit"

Hi Stefano, I've tried that multiple times, from the WebApp and the LCD screen. It doesn't appear to the change the behavior. As soon as I slew using the webapp the status reports Upper Limit Hit.

Please Log in or Create an account to join the conversation.

JethroXP
Topic Author
Offline
Junior Member

08 Sep 2022 14:34 #1038 by JethroXP

Replied by JethroXP on topic M-Due Won't Track - RA shows "Upper Limit Hit"

Hey Stefano, any other ideas on what I can try to resolve this? The mount is currently unusable because as soon as I slew it thinks the upper limit has been hit. Can I zero out the limits in the configuration?

Please Log in or Create an account to join the conversation.

Stefano82
Offline
Administrator
Don't panic

09 Sep 2022 07:34 #1039 by Stefano82

Replied by Stefano82 on topic M-Due Won't Track - RA shows "Upper Limit Hit"

Hi Jason

We are working on this to see what's happened, in the meanwhile you can work with the Encoders disabled by choosing a mount configuration file without the final "E".

We will come back to you as soon as we have news about it.

Kind regards

Stefano
Avalon Instruments Team

Please Log in or Create an account to join the conversation.

JethroXP
Topic Author
Offline
Junior Member

12 Sep 2022 17:16 #1043 by JethroXP

Replied by JethroXP on topic M-Due Won't Track - RA shows "Upper Limit Hit"

Thanks Stefano, that seems to work, though it requires that I plate solve and sync after powering off the mount. Looking forward to getting this fixed, I forgot how useful those encoders are until I didn't have access to them anymore.

Please Log in or Create an account to join the conversation.

Question M-Due Won't Track - RA shows "Upper Limit Hit"

Main Menù