Solved StarGo Install Error Message

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psledlie
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13 Dec 2023 05:54 #1270 by psledlie

StarGo Install Error Message was created by psledlie

Hi,

It's been a while since I tried using the StarGo software on my laptop. When I did, it wouldn't connect, so I reinstalled the software. Now when I press "Connect" I get a message that says; Component 'ComDlg32.OCX' or one of is dependencies not correctly registered: a file is missing or invalid

I can't seem to get past this error message no matter what I try. Any suggestions?
Thanks,
Peter Ledlie

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Stefano82
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Don't panic

14 Dec 2023 11:35 #1272 by Stefano82

Replied by Stefano82 on topic StarGo Install Error Message

Hello Ledlie
Which version of the StarGo is running on your PC?

It seems an old issue fixed time ago, as reported on the following topic:
www.avalon-instruments.com/forum/install...go-6-2-0-sp1?start=6

So, in case your StarGo version is too old, we strongly suggest to update it to the latest one (Install_StarGo_640_SP8) that you can find on our support page.

Best regards

Stefano
Avalon Instruments Team

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psledlie
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18 Dec 2023 04:24 - 18 Dec 2023 10:40 #1277 by psledlie

Replied by psledlie on topic StarGo Install Error Message

Stefano,
Thanks! That fixed the problem.

Last edit: 18 Dec 2023 10:40 by Stefano82.

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Solved StarGo Install Error Message

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