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Solved Help, can’t connect to mount

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28 Mar 2020 09:40 - 16 Apr 2020 13:41 #197 by Smith
Help, can’t connect to mount was created by Smith
Booted up my Eagle last night and went to connect to the stargo. The stargo connection software page loaded but it wouldn’t connect. Looked at it through ASCOM and got the following driver error message. Tried to reinstall driver but this wouldn’t work.

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Last edit: 16 Apr 2020 13:41 by Stefano82.

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31 Mar 2020 12:02 - 25 Sep 2020 13:24 #203 by Stefano82
Replied by Stefano82 on topic Help, can’t connect to mount
Hi Smith

Could be an administrator privilege issue.

Did you install the Ascom Platform with the administrator privilege?

If you already installed the Platform with the administrator privilege please try to uninstall and perform a clean reinstallation.

Let us know about.

Best regards
Stefano
Avalon Instruments Team
Last edit: 25 Sep 2020 13:24 by Stefano82.

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