Solved Alimentation

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09 Aug 2020 13:55 - 25 Sep 2020 13:18 #372 by Shivatof
Alimentation was created by Shivatof
Hello
I just received my M Uno mount and I have my power cable which is completely loose, it can be unplugged by itself.
Is it the same for you?
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Last edit: 25 Sep 2020 13:18 by Stefano82.

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15 Aug 2020 12:07 #378 by Michel
Replied by Michel on topic Alimentation
I have the same issue with the Linear, it's a shame it's not one of those threaded connectors. I have the cable taped on the tripod in a way that reduces the unintentional disconnections

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17 Aug 2020 12:28 #382 by Stefano82
Replied by Stefano82 on topic Alimentation
Dear all

The reason why we choose that power supply it is because of its standard characteristichs, easy to find on the market and, above all, during the risk evaluation process, it has been noticed that in case of cable stretching, the connector can come out without any damages.

Please be aware that in this case a new mount alignment it is required but it only takes a few minutes, whereas, in case of cable ripping, it is sure that you will lose the whole session or, even worse, the StarGO power connector can be damaged, with serious consequences.

For more info about it we suggest to read the following article available on our troubleshooting area:
www.avalon-instruments.com/support-2/tro...o-power-supply-using

Best regards

Stefano
Avalon Instruments Team

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17 Aug 2020 23:30 #383 by davidjkreiton
Replied by davidjkreiton on topic Alimentation
I am using a 3rd party power supply and have had the same problem. The 5.5/2.1mm barrel connectors are available in different lengths and I've found that the only ones that stay inserted are those of 12mm length. In my experience the 10mm long connectors feel loose when inserted and do not stay connected.
Regards, David

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